The Suffolk Coast
  • Visitor Information Point

Visitors set to receive VIP treatment on the Suffolk Coast

Visitors to the Waveney area of the Suffolk Coast can now pick up information while they shop or eat, thanks to the launch of seventeen new Visitor Information Points.

The majority of all the Visitor Information Points (VIPs) are now open in key tourist destinations across Waveney, enabling visitors to access information in places they are likely to visit as part of their stay. The VIPs provide visitors with free information on local attractions, events and locations as well as offering advice and friendly local knowledge.

Cllr Michael Ladd, Waveney’s cabinet member for Tourism, Economic Development and Rural Affairs said: “The introduction of our VIP network reflects changes in the way visitors access tourist information. Tourism is essential to our local economy and the provision of high-quality visitor information plays a key role in the overall visitor experience. Not only will the VIPs help to create a positive image of Waveney’s numerous destination towns and attractions, the increased footfall in our market towns will help to grow the local economy.”

Christine Pinsent, Waveney Business Forum Co-ordinator said: “It is great to get that local feeling and quirky information that you might not have had before to make your visitor experience even more special. All the businesses taking part are very proud to do so and are passionate about their local areas, the whole of Waveney and beyond. There will be great support for all the new VIPs with regular leaflet and information swaps to ensure they are all well prepared.”

The new Visitor Information Points are:

Beccles

- Beccles Books – 1 Exchange House, Exchange Square, Beccles, NR34 9HH

- Beccles Station Café - Station Road, Beccles, NR34 9QJ (opening mid June)

- Saxons - 35 New Market, Beccles, NR34 9HE

- Beccles Library – Blyburgate, Beccles, NR34 9TB

- Beccles Quay – Fen Lane, Beccles, NR34 9BH


Bungay

- Bungay Library - Wharton Street, Bungay, NR35 1EL

- Art Trading Company - 55 Earsham Street, Bungay, NR35 1AF


Halesworth

- The Angel - Thoroughfare, Halesworth, IP19 8AH

- Halesworth Library - Bridge St, Halesworth, IP19 8AD


Southwold

- Southwold Library – North Green, Southwold, IP18 6AT

- Southwold Boating Lake – North Parade, Southwold, IP18 6BN (opening mid June)

- Acanthus Property Lettings – 9 Trinity St, Southwold, IP18 6JH

- SPOTS (Southwold Post Office) – High St, Southwold, IP18 6AA


Lowestoft

- Lowestoft Railway Station – Denmark Rd, Lowestoft, NR32 2EG

- Lowestoft Library - Clapham Rd South, Lowestoft, NR32 1DR

- Claremont Pier – Wellington Esplanade, Lowestoft, NR33 0BS

- Windsor Gallery – 167 London Rd South, Kirkley, Lowestoft, NR33 0DR


Earlier this year, local businesses and voluntary organisations were invited to become VIPs as part of a programme to modernise Waveney District Council’s visitor services.

As part of the modernisation programme, both the Lowestoft and Southwold Tourist Information Centres (TICs) closed on 30 April. 

In addition to the new VIPs, visitors can also call a dedicated telephone number to receive tourist information - 01502 523442 or view a wide range of information at www.eastsuffolk.gov.uk/visitors.

Things to see and do


Visitor Information Point Beccles - Beccles Library

Visitor Information Point Beccles - Beccles Library

One of the Visitor Information Points in Beccles is located within the town’s library, which stocks a range of leaflets and guides containing useful information to help you during your visit.

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Free wifi Wheelchair Accessible


Visitor Information Point Beccles - Beccles Books

Visitor Information Point Beccles - Beccles Books

One of the Visitor Information Points for Beccles is located within the independent bookshop Beccles Books, stocking a range of leaflets and guides containing useful information to help you during your visit.


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Visitor Information Point Bungay - The Art Trading Company

Visitor Information Point Bungay - The Art Trading Company

One of the Visitor Information Points for Bungay is located within the Art Trading Company retail outlet, in the heart of the town on Earsham Street.


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Visitor Information Point Southwold - Acanthus Property Lettings

Visitor Information Point Southwold - Acanthus Property Lettings

One of the Visitor Information Points for Southwold is located within the family run Acanthus Property Lettings, stocking a range of leaflets and guides containing useful information to help you during your visit.

Read more >


Visitor Information Point Lowestoft - Lowestoft Library

Visitor Information Point Lowestoft - Lowestoft Library

One of Lowestoft’s Visitor Information Points is located within the town’s library, which stocks a range of leaflets and guides containing useful information to help you during your visit.

Read more >
Free wifi Wheelchair Accessible


Visitor Information Point Lowestoft - Lowestoft Railway Station

Visitor Information Point Lowestoft - Lowestoft Railway Station

One of Lowestoft’s Visitor Information Points is located within the town's Railway Station where you will be able to find leaflets and guides for many of the great things to do and see in the area.

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Visitor Information Point Halesworth - Halesworth Library

Visitor Information Point Halesworth - Halesworth Library

One of Halesworth’s Visitor Information Points is located within the town’s library, which stocks a range of leaflets and guides containing useful information to help you during your visit.

Read more >
Free wifi Wheelchair Accessible


Visitor Information Point Bungay - Bungay Library

Visitor Information Point Bungay - Bungay Library

One of Bungay’s Visitor Information Points is located within the town’s library, which stocks a range of leaflets and guides containing useful information to help you during your visit.

Read more >
Free wifi Wheelchair Accessible